Understanding Our Cancellation & Refund Process

1. Order Cancellation

Customers can cancel their order within 24 hours of placing it. After this period, the order may be processed and shipped, and cannot be canceled.

To cancel your order, please contact our support team immediately at Contact Us with your order details.

2. Refund Eligibility

If your order is canceled successfully within the eligible time, a full refund will be issued to your original method of payment. Refunds will not be provided once the order has been shipped or delivered.

3. Refund Timeline

Once approved, refunds are processed within 7–10 business days. The actual time taken may vary depending on your bank or payment provider.

4. Non-Refundable Situations

  • Products returned without original packaging
  • Customized or personalized products
  • Products damaged due to misuse

5. How to Request a Refund

To request a refund, please share your order ID and the reason for cancellation or refund via email or through our support page. Our team will assist you further.

Your satisfaction is important to us. We strive to handle all cancellations and refunds fairly and efficiently.

quiddict Team

For more information, feel free to reach out via our Contact Page.